Last Updated: October 2nd, 2012
INFORMATION WE COLLECT
Information We Automatically Collect. When you access or use our Services, we may also automatically collect information about you through cookies, pixel tags and various other technologies. The type of information we collect from these technologies includes your IP address, browser type, ISP, referring/exit pages, operating system, date/time stamp and clickstream data. We may also store this information ("Log File Information") in log files.
A "pixel tag" is an invisible tag consisting of a few lines of computer coding placed on certain pages of websites you may visit. We may use "pixel tags" to track the effectiveness of the advertisements and compile aggregate and specific usage statistics. For example, if you access our Services from an advertisement on another website, or in an HTML based email, the pixel tag will allow the advertiser to track that their advertisement brought you to our Services. If you visit our Services and we provide links to another website, we may also be able to determine that you were sent to and/or transacted with that third party website from our Services. This data is collected for use in our marketing and research.
Information We Collect from Other Sources. We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you register for our Services through a social networking site (such as Facebook or Twitter), we may collect certain information about you from those social networking sites in accordance with your authorization.
HOW WE USE YOUR INFORMATION
Any information that you provide to us remains your property, however, we may use this information to provide, maintain and improve the Services, and as otherwise described below.
Text Messages and Other Communications. By providing and/or giving permission to use your mobile number, you expressly consent to receiving periodic communications, including sign-up messages, alerts, surveys and promotional text messages from us and, if applicable, our third party marketing partners. In many circumstances, the first text message received will contain a unique personal identification number ("PIN") that may be used as part of the sign-up process. If your wireless carrier does not support our Services or you do not complete the sign-up process, we may still send you promotional text messages.
Service-Related Announcements. We will send you service-related announcements when it is necessary to do so, including technical notices, updates, security alerts and support and administrative messages. For instance, we send text messages monthly to remind you that your membership has been renewed, and, if you cancel your membership, we may send you a confirmatory text message or an email.
Customer Service. We may communicate with you in response to your inquiries, to provide the services you request and to manage your account.
Supplementation Information. We may link or combine your information with other information we get from other companies to verify your identity, help understand your needs and provide you with better service. For instance, we may verify the cell phone numbers provided by users when they sign up with information provided by a third party.
Monitor and Analyze Trends. When you visit our Services, we may use Log File Information and survey responses to create a "profile" of your preferences. We tie your Personally Identifiable Information to information in the profile to personalize and improve the Services and provide advertisements, content, or features that match your profile or interests.. We also use this information to analyze trends, administer the Services, track users' movements around the Services and gather demographic information about our user base as a whole. We link this automatically-collected data to Personally Identifiable Information.
HOW WE SHARE YOUR INFORMATION
Third Party Marketers and Data Buyers. We may share your information with third parties for their direct marketing purposes and with data buyers who may in turn share your information with other companies for their direct marketing purposes.
Aggregate Information (Non-Personally Identifiable Information). We may compile aggregated demographic information about our users to better focus our Services, to meet our users' needs and preferences and to assist in our marketing efforts. We may also share aggregated data about our users including the number of users that we have. Except as noted above, we do not link aggregate user data with Personally Identifiable Information.
Service Providers. We may share your information with third party vendors, consultants and other service providers who need access to your information to carry out work on our behalf.
Business Transaction. If we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personally Identifiable Information will likely be among the assets transferred. You may be notified of any such change in ownership or control of your Personal Identifiable Information.
Legal Process and Protection of Rights. We may disclose your information if we believe that disclosure is reasonable to comply with any applicable law, regulation, legal process, or governmental request; to enforce applicable user agreements or policies; to protect the security or integrity of our Properties or Services; and to protect us, our users or the public from harm or illegal activities.
Consent. We may also share your information with third parties with your consent, including when you have directed us to do so.
LINKS TO OTHER WEBSITES
The Services may contain links to other websites that are not owned or controlled by us. In that event, please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to be aware of when you leave our Services and to read the privacy statements of each and every website that you visit.
YOUR INFORMATION CHOICES
Account Information If your Personally Identifiable Information changes, or if you no longer desire to use our Services, you may correct, update or delete your Personally Identifiable Information by making the change(s) or deletions, as applicable, on your a profile page (if it exists) or by contacting our support team at firstname.lastname@example.org. Please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of your information for a certain period of time
Cookies. Although most web browsers are initially set up to accept cookies, if you prefer, you can decline the placement of a cookie on your hard drive by using the appropriate feature(s) of your web browser software (if available) to delete the cookie. Please note, however, that certain areas of our Services may not function properly if your web browser does not accept cookies.
Promotional Communications You may opt out of receiving promotional emails or text messages from GoLive by following the instructions in those emails or text messages or by contacting us at email@example.com. If you opt out, we may still send you transactional or relationship communications, such as those about your account or our ongoing business relations.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security, and therefore you transmit information to us at your own risk. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems. Access to this personal information is strictly limited, and not accessible to the public. In compliance with applicable federal and state laws, we will notify you and any applicable regulatory agencies if we learn of an information security breach of your Personal Identifiable Information. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
CHANGES TO THIS PRIVACY STATEMENT